"Decision
is a risk rooted in the courage of being
free."
--Paul Tillich
I often talk about a vital component of effective conflict management, courage. It takes courage to want to address it, prepare for it, and to actualize a positive confrontation where both parties get their needs met and leave "uninjured." We have the freedom to advance a current unresolved situation or issue, now.
Ben Franklin said, "if we fail to plan, we plan to fail." This must be seen as an opporunity for closure and we must prepare for the difficult discussion using the Synergy Planning Model or some other device to help us think through the issue from both perspectives, reduce ambiguity and consider what's needed for a successful, courageous conversation. We must get closure for both parties.

If interested in Social Media, I will be launching Face book and Twitter Next Month dedicated to quick conflict nuggets and resources to increase your leadership and conflict management success!!
|
Monthly Conflict Quotes
"Our very life depends on everything's recurring til we answer from within."
--Robert Frost
"Intuition does not denote something contrary to reason, but something outside of the province of reason."
--Carl Jung
Monthly Book Recommendation
"Made to Stick", Chip and Dan Heath
|
|
|
"Crack Berry" Conflict
(I will preface this with my ownership of an Iphone so my comments are self-directed as well.)
When I travel around and work with leaders and employees on conflict and other subjects, I always ask participants to turn their "Crack berries on Stun." We get a kick out of it and then all switch off their ringers, most put them away, some, simply, can't disconnect. At a recent training, several people had them working at one time. We, even children, seem to be osing our patience for things that we can't control or manipulate.
When leading teams and projects life moves quickly. In a depressed economy, respondability and the often "required" fast paced world of calls, Nextel chirps, emails, text messages, Skype, Facebook, Twitter and more, it almost seems as though we are being devoured by digital tsunami that will change our culture forever; I'm convinced that our unabashed curiosity, innovation, and evolution of the digital world will eventually bind us.
So before letting this digital, time vampire drive the bus, consider how to reduce connectivity when possible.
- Turn airplane mode on for a while so nothing can come in, emails, texts or phone calls. What a firewall!
- Stop waking up in the middle of the night to answer emails that can wait until the morning; manage expectations accordingly. (Keep these devices away from our head when sleeping - supposedly the radiation isn't good for us.)
- Pavlov's Dog - the unfortunate retraining of ourselves to flinch or respond when we hear the ping of an email...usually leading to a quick response. Lengthen the amount of time (at least slightly) it takes for your email to check teh server for incoming mail.
- Take the Bluetooth earpiece off your skull when in meetings and other times when calls will go unanswered; you may appear to some as part cyborg and/or ready to disengage at any moment.
- If you are on vacation do not keep pulling the laptop/cell phone out, your companions will get bothered quickly.
- Turn it off in meetings and trainings...you are not present and people know it.
- Enjoy taking email breaks; leave the phone in the desk/car for 30 minutes...you'd be surprised how good it feels to get a "digital time out."
- Save and Sync often so you are not always trying to remember what is on your calendar.
- Ask a friend if you are using the phone and/or digital devices too much. They will let you know if they think detaching a little more is a good plan.
- Leave it behind - next time you go on a family event, to a soccer game or other activity, just don't bring it. It feels great.
©2010 David Gerber
--------
Have a great month!!
Best Regards, Dave Dave Gerber's One of a Kind
"Synergy" Sand Film... "Viewing the sand film was a unique and innovative way to key into the theme of Dave Gerber's presentation to our annual state league staff workshop. It brought home the point that anything worth creating -- and worth creating well -- has to be done at the right pace and with a team of people who can work well together. Our meeting attendees very much enjoyed the film and the way it so beautifully connected to the theme of Dave's talk." -- Scott A. Morris, Manager, State League Programs National League of Cities
-------------------------
Dave Gerber, President
Synergy Development & Training, LLC www.synergydt.com www.DaveGerber.info #703-752-7588 (wk) #571-235-8539 (cell) "Moving Forward Together" Conflict Management, Organizational Development, Leadership Coaching, Training, Facilitation and Mediation The information contained in this e-mail transmission is privileged and confidential and intended only for the use of the individual(s) and/or entity(ies) named above. Any unauthorized disclosure, copying, distribution or taking of any action in reliance on the contents of the e-mail materials is strictly prohibited. The review of this material by any individual other than the intended recipient shall not constitute voluntary disclosure of the information. If you have received this e-mail transmission in error, please immediately notify the sender. Thank you.
Thank you for staying connected and working with me to prevent, manage and resolve conflict everyday! With that in mind; please share what you are doing to improve your work environment. I would love to hear about your experiences, successes and failures with your peers, seniors and subordinates. We can all learn from one another. We promise the highest level of confidentially and will never use specific names without permission.
|
|
|
|
|
|
|  |
[Please visit our updated websites!]
Dave Gerber is a nationally known speaker, trainer, author, consultant and leadership coach. As an expert in organizational and interpersonal conflict, he has helped dozens of organizations and over 15,000 people use conflict to impact relationships, increase success and revenue! "You gain strength, courage and confidence by every experience in which you must stop and look fear in the face." Conflict Nuggets http://wemeanbiz.tv/?p=1388 Sit back and watch how to better address conflict on your teams
"Your behavior is based upon your feelings, which are based on your thoughts. So the thing to work on is not to change your behavior, but those things inside of your consciousness that we call thoughts. Once your thoughts reflect what you genuinely want to be, the appropriate emotions and the consequent behavior will flow automatically. Believe it, and you will see it!" --Wayne Dyer
SYNERGY
CONFLICT CALCULATOR
How much does conflict cost your organization?
-Learn now-
Get your calculator at www.DaveGerber.info
"The intellect has little to do on the road to discovery. There comes a leap in consciousness, call it intuition or what you will, and the solutoin comes to you and you don't know how or why."
--Albert Einstien
(This intuition, a part of our Emotional Intelligence, is a vital part of ourselves to develop)
MORE CONFLICT RESOURCES Watch Now http://www.synergydt.com/video/synergy3/synergy3.html
You can now find these books on Amazon, Borders, Barnes and Noble and More.... 

Recent Synergy Client Quote:
"Within any organization, conflict is present in a variety of ways. Whether the conflict is positive or negative most people are uncomfortable handling on their own. Without question, Synergy Development & Training has developed programs and useful tools that have helped us make an immediate impact to make conflict a productive interaction between individuals. Each year they have consistently delivered innovative, passionate, and actionable skills that support our drive toward excellence and help our staff members develop competencies throughout the organization. Managers and employees leave each class energized and viewing conflict more as an opportunity to minimize concerns and less as an excuse or risk to avoid something. I offer my highest recommendation for Synergy Development and Training to develop and deliver your Conflict Resolution coursework."
-Lee Corbett Manager, Performance and Development Novo Nordisk
Call Synergy Development and Training to help meet your conflict needs:
*Organizational Conflict Management Initiatives*
1. Leadership and employee professional development workshops2. Project Management Academy3. High Performance Leadership Teams4. High Performance Teams5. Executive, Team & Coaching Leadership Coaching 6.Mediation, Facilitation, Negotiations7.Keynote Speaking, Radio and TV Gerber@synergydt.com
703-752-7588
Recently stated about Dave:
"Dave Gerber is a quality act and top professional. He has staked out conflict resolution as his primary area of focus. We all know that conflict is unpleasant, disruptive, counterproductive, vexing and a general pain for a manager or leader - but we do not typically know the COST of not dealing with conflict: and this is a typical course of action. Dave has developed a simple tool to put dollar-signs on conflict and has a full arsenal of tools to help individuals and firms deal successfully with its resolution. I have had the benefit of Dave's services at times and have served shoulder to shoulder with him on joint projects. He is a quality professional, driven to get client-oriented results and developing internal company resources to ensure resolution of future conflict. Some of the HR and behavioral science consultants are merely reading from the books, Gerber is writing the books and sharing his knowledge and insight broadly with the business community." Jack Gates June 8, 2009
Owner, Gates Associates LLP
-SAIC
-Dominion Power -Novo Nordisk -ManTech International -Airline Tariff Publishing Company (ATPCO)
- National Institute of Justice -Project Management Institute (PMI) -Intelligence Community -State Department Federal Credit Union -Axiom Resource Management, Inc -National League of Cities -Northern Virginia Mediation Service at George Mason University -"On Fire Leadership" Conference -US Air Force with Centre Consulting
|
| Our Sponsors |
Synergy Development and Training www.synergydt.com
Timeless Publishing |
|
|